Option to create a NEW Dashboard did not appear in service now instance

ankurkumar06412
Tera Contributor

‎06-26-2025 02:33 AM

The Option to create a NEW Dashboard is not coming up on pa_dashboards table , checked the ACL's and business  rules , so as to identify , what's the roadblock to the creation of the dashboard on the service now instance?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-26-2025 02:35 AM

Hi @ankurkumar06412 

Do you have a screenshot of how you're accessing it?
If you were just assigned the role, try logging out and logging back in to ensure the new permissions take effect.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ankurkumar06412
Tera Contributor
In response to Dr Atul G- LNG

‎06-26-2025 05:23 AM

Yes , Just want to create a simple dashboard and link a widget onto it for reporting and analytics purpose, already tried with logging in and logout part...

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Dr Atul G- LNG
Tera Patron
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In response to ankurkumar06412

‎06-26-2025 05:26 AM

Hi @ankurkumar06412 Any screenshot ?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AndersBGS
Tera Patron
Tera Patron
In response to ankurkumar06412

‎06-27-2025 11:10 AM

Hi @ankurkumar06412 ,

 

As @Dr Atul G- LNG mentioned, please share a screenshot of your experience. By doing this it will be much easier to help you.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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