Option to create a NEW Dashboard did not appear in service now instance
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06-26-2025 02:33 AM
The Option to create a NEW Dashboard is not coming up on pa_dashboards table , checked the ACL's and business rules , so as to identify , what's the roadblock to the creation of the dashboard on the service now instance?
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06-29-2025 11:32 PM
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06-30-2025 03:17 AM
It looks like you don’t have the required role for this. Did you check the link I shared earlier?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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06-26-2025 02:56 AM
Is this for PDI or customer instance?
Did you try with admin role?
Did you try with pa_admin role?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-26-2025 05:24 AM
PDI instance and already tried with pa_admin as well as admin role...
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06-26-2025 05:54 AM
PDIs are unstable so can't rely much.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader