Hi Team,
We are using Orca Integration for creating vulnerable items in ServiceNow. The integration runs fine if the "Run As" is empty. If the "Run As" user is selected as myself (admin) it gets stuck in "Wait Complete" and "Queued". It remains in Wait Complete unless I forcefully cancel the job. Though the substate shows to be "success". Any idea how to troubleshoot this? What could be the cause of this issue?
I have already followed the Qualys Integration setup article which is similar to the one required for ORCA integration. The scheduled job are all set.
In our case the actual requirement is different than the one I mentioned above. Actually, the "Run As" user should be a domain specific user so that the vulnerable item gets created in a domain separated manner. When I use a Domain specific user the error is different and can be checked later.
I used the "Run As" = Admin just for troubleshooting but unfortunately, even that is not working.
Can you please suggest as to where is it going wrong?
