Orchestration says User not in group

[KenX]

Hello Community,

Problem : When orchestration executes 'remove user from group' activity, the result says that it couldn't remove the user because the user is NOT a member of the group. However, if I pull that group using a different activity or via ldap browsing or simply looking in AD, all avenues confirm the user IS a member of the group. 

Question: What could be causing the incorrect feedback while trying to remove a user from an AD group?

[sandeepdutt]

Hi @KenX ,

Are you running a Flow ?

[KenX]

Initially I was running workflow activity "Is User In Group" and then "Remove User From Group". I have tried moving to Flow Designer and the result is the same. 

[Ankur Bawiskar]

@KenX 

may be both the groups while removing user and checking group membership are different

did you check and compare?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[KenX]

Yes. Running the 'is user in group' activity in workflow was showing user was NOT in group. Running the Flow Designer Action showed the user IS in the group. That's why i migrated to Flow Designer but it is still returning a result that the user is not in the group which is part of the confusion.