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Order Guide not displaying Next/Submit buttons in Service Catalog

thomasawhit
Giga Expert

an hour ago

When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.

Note that this Catalog item is an Order Guide. So far, this only appears to happen with Order Guides. I'm seeing the same behavior with other Order Guides in my Service Catalog, and only when accessing it via the search bar.

thomasawhit_0-1764710279553.png

 


The "Next" button should be here:

thomasawhit_1-1764710279539.png

 

Any idea how to resolve this?

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PoonkodiS
Tera Contributor

28m ago

Hi ,

The OOTB catalog item widget shows the submit/order now button only to the users who do not have the snc_read_only role. Remove the snc_read_only role  and check

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