Order guide - Question
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05-18-2022 04:13 PM
Guys!! I know the SD release has this cool functionality to configure a sequence to fulfill items in order guides.... But we are not in San Diego yet.. is there a way to accomplish that in Quebec?
We would like to hold some catalog items until the first one has been completed-- Let me know. Thanks in advanced!!
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05-18-2022 04:52 PM
Hi
SNGuru: https://servicenowguru.com/system-definition/order-request-items-order-guide/
Note that the article also links to another article on how to link the request to the order guide that created it. In Quebec, you don't need to do this step, as the order_guide field on the Request is automatically populated for you OOTB.