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Order Management for telecom - Flow not being triggered

Aakriti Jain
Tera Contributor

Hi All,

We have designed a master flow that will be triggered based on the below conditions.(PFA screenshot)

 

An order is created via csm/fsm workspace and is in a new state after approving the order it goes to the acknowledge state and flow gets triggered. but somehow now the flow is not triggering .

 

The flow is in an active state and has not been modified in the last 6 months, it was working fine till the afternoon and stopped working after that.

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