Order Now API

[Brian Lancaster]

I'm trying to test the catalog API Order Now using SOAP UI. According to the link I provided it should return to me the request number. However it is returning the sys_id of a shopping cart. What am I missing? Below is the json body I am sending. All fields in this request are single line text.

{
  sysparm_quantity: 1,
  variables: {
    first_name: 'John',
    middle_name: '',
    last_name: 'smith',
    employee_id: 'test',
    employee_type: 'test',
    employee_manager: 'test',
    department: 'test',
    start_date: 'test',
    end_date: 'test',
    managment_level: 'test',
    work_location: 'test',
    work_hours: 'test'
  }
}

[Allen Andreas]

Hello,

Is that all that you're sending and is your URL using the item sys_id?

Is the request actually created? Have you found it in your system?

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Brian Lancaster]

Yes the URL has the sys_id of the item. If I impersonate the account I'm using to test with I find the request filled out in their cart. If I use Rest API explorer giving it the sys_id of the item and the same json body in the raw tab. I get the same results. The item is filled out and in my cart.

[Allen Andreas]

And just to ask, because I have to, haha, you're using order_now not 

/sn_sc/servicecatalog/items/{sys_id}/add_to_cart

Because it sounds like you're using the add_to_cart.

Thanks

[Brian Lancaster]

Yes I'm doing /api/sn_sc/servicecatalog/items/{sys_id}/order_now

screenshot from Rest API explorer.