org.asynchttpclient.exception.RemotelyClosedException: Remotely closed error , in Inbound POST method.

Oli Sarkar
Tera Contributor

‎07-19-2021 07:23 AM

We are integrating ServiceNow with SAP system. SAP is Posting a huge data load to ServiceNow and we are processing the data via Scripted REST API. When tested with huge payload , SAP is getting this error : org.asynchttpclient.exception.RemotelyClosedException: Remotely closed

From ServiceNow end , we have increased the time out period for Rest calls using Transaction Quota rules and also increased the token time for Oauth. Could someone please advise if it's a issue from SAP end or ServiceNow end and also how to fix this..

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Sukraj Raikhraj
Kilo Sage

‎07-19-2021 08:41 AM

I would suggest reaching out to SAP team and have them checks the logs. Most likely, SAP will have to batch the API calls instead of trying to post all the data at one time. 

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Oli Sarkar
Tera Contributor
In response to Sukraj Raikhraj

‎07-19-2021 08:49 AM

Hi Sukraj , 

 

Thank you for your reply . They are sending the data in 1000 records at a time. However this issue is happening for one API only , not other APIs which they are calling.

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