Out of box files and custom files

[shivaadapa]

what are

1.OOB files ? 

2.custom files ?

3.OOB customized files?

any useful links regarding these above?

[Dipen Wadhwana · Accepted solution]

Hi @shivaadapa ,

Here are some definitions to get started:

1. OOB files refer to the Out of Box files that come with ServiceNow. These files are pre-built and are not customized by the user 1.

2. Custom files are files that have been created by the user to meet their specific business requiremen...1.

3. OOB customized files are Out of Box files that have been modified by the user to meet their specific...2.

Here are some useful links that can help you learn more about these topics:

1. How to revert the customized file to base version or OOB version
2. Revert customised record to OOB and transfer via Update-set for Upgradeability
3. Business Services Using OOB CMDB Tables

I hope this helps!

Please mark it helpful if it helped you.

Thanks,

Dipen

[Dipen Wadhwana]

Hi @shivaadapa ,

Here are some definitions to get started:

1. OOB files are pre-built files that come with ServiceNow and are not customized by the user 1.

2. Custom files are files created by the user to meet their specific business requirements 1.

3. OOB customized files are Out of Box files that have been modified by the user to meet their specific...2.

Here are some useful links that can help you learn more about these topics:

1. How to revert the customized file to base version or OOB version
2. Revert customised record to OOB and transfer via Update-set for Upgradeability
3. Business Services Using OOB CMDB Tables

I hope this helps!

I hope this helps!

Please mark it helpful if it helped you.

Thanks,

Dipen