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Out of the box EC Breadcrumb not showing on portal page despite adding it in page desginer

matthew_hughes
Kilo Sage

I've added the out of the box EC Breadcrumb onto a portal page that I'm currently editing in page designer:

 

matthew_hughes_0-1722588067165.png

 

My settings for the EC Breadcrumb are:

 

matthew_hughes_2-1722588160007.png

 

 

However what I've noticed is that if I go onto the same page when previewing it, the wrong bread crumb appears;

 

matthew_hughes_1-1722588119827.png

 

I'm trying to get the EC breadcrumb to show the 'Back' option.

 

I was just wondering if somebody knew why this is occurring and what I need to do to fix it.

 

 

1 REPLY 1

Bhagyashri123
Tera Contributor

Hello @matthew_hughes ,

 

Are you using the out-of-box "breadcrumbs" widget? Have you modified the widget HTML or Client Script from the default?