Out of the box "Check Provider references" business rule

[matthew_hughes]

I'm creating a flow in ServiceNow that will create records on the Digital Interface table. However, what I've noticed is that the flow gets aborted by the OOTB business rule 'Check Provider references':

I was thinking of disabling the business rule. However before I do that, I was just wondering if anyone knows the impact this will cause.

[Ankur Bawiskar]

@matthew_hughes 

the business rule clearly states at a time only 1 field can be populated and will abort if both are not empty.

Please discuss with your customer about this and then disable the BR based on your requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.