ServiceNow Remote Instance Spoke - One to Many Relationship

[Geoff_T]

Is it possible to set up the ServiceNow Remote Instance Spoke - where Production is the Local instance and numerous sub Production environments are the Remote instances?

A use case scenario would be to have a Flow triggered in Prod that utilizes the Remote Instance spoke to update records in sub Production environment 1 and 2.

Thanks

[sachin_namjoshi]

Yes, this is possible to Integrate your local and remote ServiceNow instances to export, import, and manage records from your local instance with remote instance spoke.

For more information, see Connections and Credentials to configure multiple non prod instances and 1 prod instance.

Regards,

Sachin

[Geoff_T]

Hi,

For the remote instance spoke - would I need to clone / make custom actions to handle multiple remote instance credentials though?

For example the current action below is only set up for PROD -> DEV.

If I wanted to set it up for PROD -> UAT I would need to clone this OOB Scoped app and update credential / connection alias etc

Thanks

[Kim Sullivan]

Hi @Geoff_T  -- I'm trying to do the same thing, did you get this to work?

[Sean Webster]

@Geoff_T Yes, you would have to make a copy of an action tied to each of the remote instance credentials for each respective remote table.