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06-10-2022 08:32 AM
Hi,
Hopefully an easy one for a Friday. We have added an outages related list to both incident and change forms. When you create a new outage, it takes you to the cmdb_ci_outage table, but when you click on the outage record number it takes you to the task_outage outage table:
Is it possible to configure this so that when you click on the outage number it takes you to the original cmdb_ci_outage record view
Thanks
Solved! Go to Solution.
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Scripting and Coding

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06-10-2022 02:02 PM
Hi Cirrus,
When you add the Related list to incident and change, there are 2 ways to do it:
The 1st one is the good one; you pick the 2nd one.
Regards.
JP
JP

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06-10-2022 02:02 PM