Outages Related List Issue

Cirrus
Kilo Sage

Hi,

Hopefully an easy one for a Friday. We have added an outages related list to both incident and change forms. When you create a new outage, it takes you to the cmdb_ci_outage table, but when you click on the outage record number it takes you to the task_outage outage table:

 

find_real_file.png

 

Is it possible to configure this so that when you click on the outage number it takes you to the original cmdb_ci_outage record view

 

Thanks

1 ACCEPTED SOLUTION

JP - Kyndryl
Kilo Sage

Hi Cirrus,

When you add the Related list to incident and change, there are 2 ways to do it:

find_real_file.png

The 1st one is the good one;  you pick the 2nd one.

 

Regards.

JP

Regards,
JP

View solution in original post

1 REPLY 1

JP - Kyndryl
Kilo Sage

Hi Cirrus,

When you add the Related list to incident and change, there are 2 ways to do it:

find_real_file.png

The 1st one is the good one;  you pick the 2nd one.

 

Regards.

JP

Regards,
JP