Outbound API Integration with API Key Credential

Kevin McGartlan
Tera Contributor

‎06-17-2022 10:10 AM

Hello, 

I am attempting to create an outbound integration with an inventory management system and have a couple questions on how to setup the connection and endpoint. The web service I'm attempting to connect to utilizes an API Key credential, which as far as I know is not usable for an outbound API connection in ServiceNow. Is anyone aware if this is possible or feasible through a workaround? 

Thank you!

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Tony Chatfield1
Kilo Patron

‎06-20-2022 08:08 PM

Hi, if you can provide some clear and specific details the forum would be able to review and advise, what application are you trying to integrate with, what are the API's authentication requirements.

I would suggest you first test by authenticating and retrieving a token using Postman or similar platform, once you have this working it will be easier to map to ServiceNow.

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Kevin McGartlan
Tera Contributor
In response to Tony Chatfield1

‎06-24-2022 12:16 PM

Absolutely. We are attempting to integrate with BoxTrax inventory management system. The API authentication requires API Key authentication. As for authentication, we don't have the ability to use a basic/OAuth route, as Boxtrax can only offer an API Key for authentication. 

That being said, I'm not sure how I can leverage an API Key to authenticate. Are you aware of any workarounds? Let me know if you need additional details and I can provide. 

Thank you!

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Vishwajeet Ghor
Tera Contributor

‎01-17-2024 12:43 AM

Hi Kev,

Have you got the answer of your query? If yes, please share. I'm also in similar situation.

Thanks.

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