Outbound Email based on Inbound Email

[vidhya_mouli]

We need to trigger an outbound email based on inbound email.

When we receive an email, we must check if the sender is in the system. If not we need to trigger an outbound email where

Subject : Cannot register your email

Body: Sorry to inform you that we cannot accept your email as you are not a registered user in our system.

Recipient: <<sender email>>

How do I do this?

[AnveshKumar M]

@vidhya_mouli In trigger conditions keep User ID :: Is Empty condition and remove the remaining two conditions and re test once.

[vidhya_mouli]

I tried it still triggers the mail for Abel tutor. I even tried with user empty and still the same result. Not sure how to check if the user exist in the system.

[AnveshKumar M · Accepted solution]

@vidhya_mouli 

I tested the following flow in my PDI, it is working fine. Please change the flow as per the screenshots below.

Final flow:

[vidhya_mouli]

It worked. Thank you very much.