Outbound REST Call

[Aaron White]

Hi there,

I'm new to the SNOW API and I am trying to figure out how to implement an outbound REST call.  Here is a breakdown of what I am trying to accomplish:

1. Upon submitting a specific request item type, two separate API calls to two different API endpoints should be triggered.
2. The API calls will query the endpoint systems using the "hostname" value from the RITM
3. The results of both API calls are posted in a comment on the RITM

I already have my API calls down and I can successfully extract the hostname using the API Explorer, so I'm just trying to figure out how I can make a variable in the API call which will be whatever the "hostname" value is for each RITM submitted, and then how to print some message in a comment to post to the RITM record.  I've been playing around w/ this in System Web Services > Outbound > REST Message, but there's not a whole lot of options there--is there somewhere else I should be doing this config/testing?

Thanks in advance!

[Palak Gupta]

Hi there!

You can write a AFTER Insert Business Rule on RITM table, copying the syntax from the Method from which you are generating/ testing connection.

Could you share screenshots of what all you have done so far so that further guidance can be provided.

Regards,

Palak

[Aaron White]

Hi Palak,

Thanks for your response! So here is what I have done so far:

Created a new REST message:

Then created this GET Method:

And that's where I'm stuck.  What I want to be able to do now is basically be able to add a query parameter (?filter=) at the end of the endpoint URL, and I also want to be able to have a field/variable from the RITM record be substituted in for one of the parameter arguments, like so:

https://..../v1/data?filter=[{"field":"hostname","arg":["<SNOW VARIABLE>"],"operator":"contains"}]

Now I'm seeing the Variable Substitutions section in the HTTP Method record page, so that's sounding more like what I am trying to do.  The AFTER Insert Business Rule that you suggested is new to me--would you please explain how I should leverage that to accomplish my goal?

Thank you!

[Aaron White]

My screenshots didn't show up last message--attached here!