Outbound REST Message returns 500

[charliesdev]

I have a hosted REST endpoint that can be successfully hit from:

web:   https://webopstest.osmose.com/MgmtToolsApi/api/Authorization/AuthorizationTokenAsJSON/17/serv_utilii...

fiddle: https://jsfiddle.net/48o0xgxq/2/  

and Postman, iPhone, etc

But testing it using a REST Message object always fails with 500.

I see in my server log (on webopstest) that the endpoint is being hit from servicenow and returns 200.

it's a simple 'get' with no authentication.   should just return a string wrapped in a JSON object.

I'm on Istanbul, build 6 I believe.   Oh, also I'm a n00b, so don't assume that I haven't missed something simple.

[Ankur Bawiskar]

Hi Charlie,

May I know which API is this. When I did a google search on this it came as Open Street Map API.

Is this a correct one.

From where you received the API endpoint.

Regards

Ankur

[charliesdev]

The API is our own.   My team owns webopstest.osmose.com

We have recently changed that endpoint to return JSON instead of a string, then changed it to have a CORS configuration to allow our service-now instance.   Although it doesn't seem like it should need one.

[Ankur Bawiskar]

Hi Charlie,

I am also getting http error 500 Internal Server Error when I tried to consume it from this website. Hurl.it - Make HTTP requests

screenshot below.

Regards

Ankur

[Neeraj Sharma10]

Hi Ankur,

try using Postman ,

I am wondering ! how response is different for different tools.

Thanks

[Ankur Bawiskar]

Hi Neeraj,

It is something to do with HTTP connection manager .

Read here.

ServiceNow KB: Outbound Rest Call randomly gives socket error (KB0546961)

Regards

Ankur