OutBound Rest Message with a attachment

[nagendra1891]

Hey guys,

I need to send ServiceNow attachments from the business rule when a record is inserted

Use case :   if new incident with attachment is created,   business rule needs to grab the attachment and post it to 3rd party endpoint

endpoint looks like this

curl ########################### \
  -H "Authorization: Bearer ACCESS_TOKEN" -X POST \
  -F attributes='{"name":"#######", "parent":{"id":"########"}}' \
  -F file=@myfile.jpg

can this be achieved with outbound rest message ?

any help is really appreciated

regards

NB

[bernyalvarado]

Hi Nagendra,

I'll suggest you use the GlideSysAttachment API.

Thanks,

Berny

[bernyalvarado]

The following blog should also be helpful:

Reading Attachments Using ServiceNow GlideSysAttachment API

Thanks,

Berny

[jarodm]

I have struggled with this for far too long (using GlideSysAttachment() and other methods) until I got the correct answer one day from josh.nerius in the SNDevs Slack channel...

Docs article: RESTMessageV2 - setRequestBodyFromAttachment(String attachmentSysId)

This single line added to your scripted outbound REST message will download the attachment into your request body before sending it to the remote endpoint.

Enjoy!

[Kalaiarasan Pus]

The slack channel mentioned above is run by whom?

[jarodm]

It's run by a group of active developers/architects (not officially run by SN Inc.). There are a bunch of very active members, and over 1700 total registered members.

Check out https://sndevs.com for an invite and join us.