Outbound REST request fails with no error message

[karanpreet]

Hi,

I'm trying to trigger a business rule which executes on addition of notes/additional comments on an incident and should Ideally send the latest note through the REST API to another system.

I've created a business rule which executes okay but I'm getting nothing in the REST response. This is what I get in the debugging:

02:27:16.460: : Content:

02:27:16.461: : Request Body: [object RESTResponseV2]

02:27:16.462: : Response:

02:27:16.463: : HTTP Status: 0

02:27:16.464: : Error Message:undefined

The script in the business rule is as follows:

function onAfter(current, previous)

{

var r;

var response;

var responseBody;

var httpStatus;

var message;    

try {

r = new sn_ws.RESTMessageV2('global.send_test', 'put');

response = r.execute();

responseBody = response.getBody();

httpStatus = response.getStatusCode();

}

catch(ex) {

message = ex.getMessage();

}

gs.info("Content: " + current.work_notes.getJournalEntry(1));

gs.info("Request Body: " + response);

gs.info("Response: " + responseBody);

gs.info("HTTP Status: " + httpStatus);

gs.info("Error Message:" + message);

}

The Outbound REST 'send_test' used above looks like this:

I'm new to service now and would really appreciate any help!

Regards,

Karan

[manish123]

Hi All,

I have developed outbound REST API in Eureka version and its working perfect except for work notes and additional comments. Could anyone please let me know how to move it? Below is line of code :-

var comm= inc.comments.getJournalEntry(-1).toString();  

comm=comm.replace(/["']/g, "");  

comm=comm.replace(/[\n*]/g, "");      

comm=   String(comm);

And trying to feed this string to Import set staging table but there its appearing as blank. Any idea where its getting wrong?