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Override the reference Qualifier

Mannam Praveen
Tera Expert

On the case is created currently contact is getting populated based on the account I had selected. when account has been changed contact getting empty if that account has no contacts. But requirement is contact should not empty even after i change the account how to achieve this..?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Mannam Praveen  

 

There is a dependency between Conatct and Account, and if you break this, then you are going to break the fundamental rule here. So don't do this, it is not the best practice.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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