Override the reference Qualifier
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01-03-2025 06:10 AM
On the case is created currently contact is getting populated based on the account I had selected. when account has been changed contact getting empty if that account has no contacts. But requirement is contact should not empty even after i change the account how to achieve this..?
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01-03-2025 06:37 AM
There is a dependency between Conatct and Account, and if you break this, then you are going to break the fundamental rule here. So don't do this, it is not the best practice.
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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