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Shift Planning

chrysmaria
Tera Contributor

I want to add agent to shift schedule in sn_shift_planning_schedule_shift_agent table but the agent lookup that gets users from sys_user table is showing empty.
According to this reference qualifier javascript:'sys_idIN'+new sn_shift_planning.ShiftPlanningUtils().getAgentsManagedByMe(), The agent does have the right role and is managed by me but still it is not reflecting while I try to add agent to shift schedules.
Screenshot 2026-10-01 at 8.33.06 PM.pngScreenshot 2026-10-01 at 8.32.13 PM.png

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