Overriding end user's date format on a Date field

Ben LaChance
Kilo Expert

Currently have a date field that our people would like to be presented in a specific format (yyyy-MM-dd) with validation on it, as we have many international users, and varying date formats have been causing issues on this specific item when people have their own date format preference set in their user profile.   We would like to force this specific field into the noted date format, regardless of the users chosen date format, but I don't know if that's possible due to the way dates are displayed in the system.   Does anyone have experience with this or know if it's possible?  

8 REPLIES 8

HI Ben,




As per service-now you can't override the current user profile date format,but you can remove the field from form level - My intention is here to remove the field from the user profile not from the your catalog item.


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Yep, I apologize, I misunderstood the response! Like I said, this is actually the track that we ended up taking with the issue.


Hi Benj



Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list. Please Visit   How To Mark Answers Correct From Community Inbox


Chandu Telu
Tera Guru

Hi Ben,



Please check the below link it may help you


https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/time/reference/r_Dat...




Please provide your feedback appropriately (Like, Helpful, Endorse AND/OR Correct) to help community.




Thanks


Chandu Telu