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$pa_dashboard.do link is getting redirect to workspace URL

NitishKumar0012
Tera Guru

Hi Team,

 

When I am trying to open dashboard with below URL its getting change to workspace URL.

URL which I am trying to open:

$pa_dashboard.do?sysparm_dashboard=ddf08980fbb066106224f5b26eefdc73&sysparm_header=hidden

URL is getting change to below

/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/ddf08980fbb066106224f5b26eefdc73

Could you please let me know if anyone faced this issue.

 

Regards,

Nitish

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@NitishKumar0012 

Is it opening the correct dashboard though?

Seems platform analytics is present in your instance.

But I am not sure how the URL is getting auto changed.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Melissa Bennett
Tera Expert

I have this same issue.  For an ITIL user this is not an issue as it then opens the dashboard but for our snc_internal users (who have been shared this dashboard) they get a 403 error.  This started after upgrade to Yokohama and PA migration.  We are mid upgrade and have not upgraded Production yet so I need a resolution before Prod.