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$pa_dashboard.do link is getting redirect to workspace URL

NitishKumar0012
Tera Guru

Hi Team,

 

When I am trying to open dashboard with below URL its getting change to workspace URL.

URL which I am trying to open:

$pa_dashboard.do?sysparm_dashboard=ddf08980fbb066106224f5b26eefdc73&sysparm_header=hidden

URL is getting change to below

/now/platform-analytics-workspace/dashboards/params/edit/false/sys-id/ddf08980fbb066106224f5b26eefdc73

Could you please let me know if anyone faced this issue.

 

Regards,

Nitish

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@NitishKumar0012 

Is it opening the correct dashboard though?

Seems platform analytics is present in your instance.

But I am not sure how the URL is getting auto changed.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Melissa Bennett
Tera Expert

I have this same issue.  For an ITIL user this is not an issue as it then opens the dashboard but for our snc_internal users (who have been shared this dashboard) they get a 403 error.  This started after upgrade to Yokohama and PA migration.  We are mid upgrade and have not upgraded Production yet so I need a resolution before Prod.