Parsing Inbound Email after Yokohama

athavichith
Kilo Sage

Is anyone experiencing issues of parsing of name/value pairs for Inbound Email after Yokohama. I am noticing that my incident fields are populating to the name/value pair I had set in my script. 

8 REPLIES 8

Thank  you Ankur. But unfortunately, script didn't work. 

@athavichith 

so what debugging did you do and what's your findings?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Alok Das
Tera Guru

Hi @athavichith,

 

Did you find any solution for the issue in the inbound action?

We are also facing the similar kind of issue in our instance post Yokohama upgrade.

Please let us know if you found any solution for this issue or any workaround.

 

Thanks,

Alok

My issue was I had built inbound action on a different scope. I had to give cross-scope privileges.