Parsing Inbound Email after Yokohama
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04-29-2025 10:20 AM
Is anyone experiencing issues of parsing of name/value pairs for Inbound Email after Yokohama. I am noticing that my incident fields are populating to the name/value pair I had set in my script.
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04-30-2025 07:35 AM
Thank you Ankur. But unfortunately, script didn't work.
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05-01-2025 04:30 AM
so what debugging did you do and what's your findings?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-28-2025 12:06 PM
Hi @athavichith,
Did you find any solution for the issue in the inbound action?
We are also facing the similar kind of issue in our instance post Yokohama upgrade.
Please let us know if you found any solution for this issue or any workaround.
Thanks,
Alok
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05-29-2025 07:51 AM
My issue was I had built inbound action on a different scope. I had to give cross-scope privileges.