Passing list collector variable value in Workflow

baqar rizvi · ‎10-21-2016

Hey guys,

I am working on a task in which when I select options from Slushbucket or list collector variable in SR and order it.

then as per selected options Approvals goes to different users??

while searching through the community I tried different Approval Scripts but didn't worked. Please help? ctomasi

I am creating workflow on sc_req_item

Abhinay Erra · ‎10-21-2016

In your user approval activity, check the advanced check box and put this script in there

answer=[];

var arr= current.variables.SR.getDisplayValue().split(',');

for(i=0; i<arr.length; i++){

if(arr[i].trim()=='A'){

answer.push(sys_id of user X);

continue;

}

if(arr[i].trim()=='B'){

answer.push(sys_id of user Y);

continue;

}

if(arr[i].trim()=='C'){

answer.push(sys_id of user z);

continue;

}

View solution in original post

Chuck Tomasi · ‎10-21-2016

You may have to create a series of "if" statements that each evaluate for one of the values in the variable list.

if list contains "A", then go one way

If list contains "B", then go another way

I thought you could script a switch activity, but it doesn't look like it.

Reference:

Workflow Concepts - ServiceNow Wiki

Creating a Workflow - ServiceNow Wiki

Using Workflow Activities - ServiceNow Wiki

baqar rizvi · ‎10-21-2016

ctomasi Hey Chuck my main problem is i am unable to fetch values from LIST COLLECTOR or SLUSH BUCKET value as there is no backend value of these A,B,C,D and E shown in list collector left bucket.

give me some code to get values in workflow so that i can compare it and fire approvals?

Chuck Tomasi · ‎10-21-2016

If your workflow is on the RITM and the variables are on the RITM, then you should have access to the values as

current.variables.variable_name

Have you tried doing some quick debug output in the workflow or testing it in scripts background to ensure you can get at these values?

This may help do some debugging...

Faster Server Side Script Development and Test

sudharsanv36 · ‎10-21-2016

As Chuck mentioned, you can use current.variables.<list_collector> to fetch the values.

FYI, list collector will have sys_IDs as the back end.