Password length not increasing

[Shalika]

Hii,

After the recent changes made in API token Generation of Jira, the token length have increased which are not taking by the ServiceNow . It shows the error message as follows - 

When I tried to increase the password length from default 255 to 2000 by following

Link , still the same error is showing. Also I increased the length to 20,000 and 2048 but still same error.

When I right click on password dictionary to check the max length it still shows 255 length. So how to increase the length

[Chirag Jain3]

Hi Shalika,

I'm facing the same issue, did you found out a workaround for the same?

Thanks in advance.

[Shalika]

No,
I am not able to increase the password length and also no help found in community.
Did you also increased the password length as Customer cannot save long API token password for Jira Spoke in credential record in ServiceNow - Sup...

[Chirag Jain3]

Yes, but it didn't work

[Shalika]

Hii @Chirag Jain3 ,

did you found any solution for this?