Password Reset Enrollment
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‎10-12-2017 07:17 AM
Hi All,
I'm trying to use the password reset application for that i created a new process and used email and QA verification types to identify the user, is there any way to force a user to enroll in password reset on first login so that user can answer the security questions and reset their password with out any error.
Thanks for your time on this.
Regards,
Vamsi.
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‎07-29-2021 08:15 AM
No Problem GB, Please provide your personal instance details. I'll look into it.
Regards,
Vamsi
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‎07-29-2021 08:19 AM
Thanks Vamsi. Appreciate your assistance.
https://dev98895.service-now.com/
username: Vamsi
Pass: vamsisai
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‎07-29-2021 08:27 AM
I accessed your instance, it's working now. could you please check it, you can delete the above user record.
Regards,
Vamsi
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‎07-29-2021 08:32 AM
WOW That was quick. Thank you so much.
What was missing?
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‎07-29-2021 08:43 AM
You are welcome. Client Callable checkbox is not enabled on the script include.
If you want to apply this password reset process for a specific group just add the groups in the password reset process and write a line of code in the "checkEnroll" script include to apply it on specific group.
Take care GB.
Regards,
Vamsi
