Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Password reset is not working for my instance

ragz
Tera Expert

Hi ,

Password reset is not working for my instance .

User name or password invalid. To reset your admin password click here. Please note this is different than the credentials used to sign in to the Developer Site.

Need assistance .

 

1 ACCEPTED SOLUTION

Prateek kumar
Giga Sage

Did you happen to follow this guide??

https://developer.servicenow.com/dev.do#!/guide/orlando/now-platform/pdi-guide/managing-your-pdi

 

Please mark my response as correct answer and helpful if it helped solved your question.

-Best Regards

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

View solution in original post

2 REPLIES 2

Prateek kumar
Giga Sage

Did you happen to follow this guide??

https://developer.servicenow.com/dev.do#!/guide/orlando/now-platform/pdi-guide/managing-your-pdi

 

Please mark my response as correct answer and helpful if it helped solved your question.

-Best Regards

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Mary36
Tera Expert

hello - I did follow these steps - 

Resetting Your Admin Password