Password reset is not working for my instance

ragz
Tera Expert

Hi ,

Password reset is not working for my instance .

User name or password invalid. To reset your admin password click here. Please note this is different than the credentials used to sign in to the Developer Site.

Need assistance .

 

1 ACCEPTED SOLUTION

Prateek kumar
Mega Sage

Did you happen to follow this guide??

https://developer.servicenow.com/dev.do#!/guide/orlando/now-platform/pdi-guide/managing-your-pdi

 

Please mark my response as correct answer and helpful if it helped solved your question.

-Best Regards

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

View solution in original post

2 REPLIES 2

Prateek kumar
Mega Sage

Did you happen to follow this guide??

https://developer.servicenow.com/dev.do#!/guide/orlando/now-platform/pdi-guide/managing-your-pdi

 

Please mark my response as correct answer and helpful if it helped solved your question.

-Best Regards

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Mary36
Tera Expert

hello - I did follow these steps - 

Resetting Your Admin Password