PDF Generation
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10-03-2025 01:55 AM
Hello Team,
Can we generate the PDF of the record eg. incident when the ticket is closed? It should automatically get attached to the respective incident
Thank you
Sunil
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a month ago
yes you can handle the PDF generation in after update business rule
you can use PDF Generation API
check this link which has script from Piyush
Generate PDF file for catalog variables and attach it to RITM
you can check the PDF Generation API for this
Generating Custom PDFs - using the new PDFGenerationAPI
another method
Generate PDF and attach to the record
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
