PDI Defaults to App Engine Studio – I Need Classic UI Access

snow_admin
Kilo Contributor

Hi all,

I'm requesting a Personal Developer Instance (PDI) through the ServiceNow Developer Site. However, every time I provision a new instance, it defaults to App Engine Studio (AES) as the main interface.

The problem:

  • I need access to the classic platform UI (the one with Application Navigator, modules like Incident, Change, Studio, Script Editor, etc.).
  • When I log into the instance, it opens directly in App Engine Studio.

My goal:

I want to use the full classic developer environment so I can build and test scoped applications using the Script Editor, Tables, ACLs, etc.—not just low-code tools in AES.

Is there a way to:

  1. Switch the PDI to open in classic UI by default?
  2. Request a PDI that provisions with the classic interface only?
  3. Permanently disable or bypass AES?

Any help or guidance is appreciated!

Thanks in advance,
Rasha Salahat

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @snow_admin 

 

Nothing to worry.  Login back to developer.servicenoe.com

On right side click on your profile. 

Then on left side you get option change user.

 

Change the user from AES to admin 

Save

Logout n login back

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AndersBGS
Tera Patron
Tera Patron

Hi @snow_admin 

 

You need to go: https://developer.servicenow.com/dev.do 

Click on your icon top right corner:

AndersBGS_0-1749562413876.png

 

 

Click "change user role":

AndersBGS_1-1749562413883.png

 

 

And select admin instead of app engine studio creator:

AndersBGS_2-1749562413878.png

 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/