Hi Team,
I am facing an issue with my Personal Developer Instance (dev434565).
The instance is showing Offline in the Developer Portal, and when I try to access it, I receive a 502 Bad Gateway (snow_adc) error or Bad Request
This combination of host and port requires TLS.
And the portal also displayed:
"We're having trouble opening your instance due to an internal error."
The instance contains important development work and Update Sets that have not yet been exported or backed up. I last accessed the instance about 6 days ago.
Before considering a rebuild or release of the PDI, I would like to know:
- Has anyone experienced a similar issue?
- Is there any way to recover or restore the existing PDI?
- Can ServiceNow Developer Support help recover the instance and its Update Sets?
Any guidance would be greatly appreciated.
I tried refreshing multiple times
