PDI Has Been Hibernating For 6 Days.

Margiel Jackson
Tera Contributor

7 hours ago

I log into my PDI everyday as I use it everyday. For the last 6 days I have been unable to awake my instance. I have cleared cache, tried ingognito mode, and refreshed and refreshed. I absolutely do not want to lose my work. There is a banner at the top but that has been sitting as well for 6 days. Screenshot 2026-06-06 at 10.04.45 AM.png

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Dr Atul G- LNG
Tera Patron

31m ago

Hi @Margiel Jackson 

 

I've been using PDI without any issues since this morning,Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community in last 2-3 days about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online. or else you already waited for 6 days so release this instance.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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