PDI Instance dev400774 Offline Since Yesterday

[AvinashG5117090]

Hello Team,

My Personal Developer Instance (PDI) dev400774 was working correctly on Friday.

Since yesterday, the instance has been showing as Offline in the Developer Portal.

When I try to access:

https://dev400774.service-now.com/login.do

I receive the following error:

"Bad Request

This combination of host and port requires TLS."

In the Manage My Instance page:

- Status shows Offline

- Only "Release instance" is available

- Start/Resume/Restart options are not available

This instance contains important development data, so I would prefer not to release it.

Could you please check whether the instance can be recovered or restarted?

Thank you.

[Aditya_hublikar]

Hello @AvinashG5117090 ,

Don’t worry, buddy. This has been happening with multiple users these days. My instance also went offline after some time, but it came back online on its own.

You just need to wait for some time and then try logging in again. In rare cases, the instance may not come back online. If it still doesn’t come back after waiting for a while, you can release the instance and request a new one. Always remember if you are working on business requirement in pdi then always take its backup even work is done or in progress  , so if unfortunately pdi get offline it will not affect your work .

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya