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PDI is not accessible

romas_prg
Tera Contributor

Hello,

My Personal Developer Instance (PDI) is not accessible. In my profile, I am being offered to request a new PDI, but I need the old one, especially since I used it frequently and it was active.

Now, when I try to log in, it says that my login and password are not valid.

Please help me regain access to my old PDI.

Thank you!

3 REPLIES 3

swathisarang98
Giga Sage

Hi @romas_prg ,

 

Recently users are facing issue with the PDI saying "Service Interruption: This instance is unavailable." if you are facing same issue please go through below article,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785049  

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Sorry to hear!

 

Don't get me wrong, though posting your question here won't do anything. We all can't help you at all. As you might already know, PDIs come without any form of support. 

 

As always:

Be aware, PDIs can always suddenly without any notice drop. So always backup your work.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Amit Pandey
Kilo Sage

Hi @romas_prg 

 

Such issues are temporary. It will be up and running shortly. 

 

Regards.

Amit