PDI is not accessible
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‎07-29-2024 06:48 AM
Hello,
My Personal Developer Instance (PDI) is not accessible. In my profile, I am being offered to request a new PDI, but I need the old one, especially since I used it frequently and it was active.
Now, when I try to log in, it says that my login and password are not valid.
Please help me regain access to my old PDI.
Thank you!
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‎07-29-2024 03:06 PM
Hi @romas_prg ,
Recently users are facing issue with the PDI saying "Service Interruption: This instance is unavailable." if you are facing same issue please go through below article,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785049
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang

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‎07-29-2024 08:55 PM
Hi there,
Sorry to hear!
Don't get me wrong, though posting your question here won't do anything. We all can't help you at all. As you might already know, PDIs come without any form of support.
As always:
Be aware, PDIs can always suddenly without any notice drop. So always backup your work.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎07-29-2024 09:28 PM