PDI Issue

[SanaS9292578603]

Hi everyone,

I need some help regarding my ServiceNow Personal Developer Instance (PDI).

It has been around 20 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update or progress.

Has anyone else faced this issue recently? Is there anything I can do to speed up the process or get my PDI assigned? Shall I leave the waitlist and try again?

Any help or guidance would be greatly appreciated.

Thank you.

[Dr Atul G- LNG]

Hi @SanaS9292578603 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

Latest update: I heard from community members that PDIs are now being provisioned more easily and quickly. You may try cancelling the current waitlist request and submitting a new request again.

[AndersBGS]

Hi @SanaS9292578603 

This is currently quite normal, as many are posting about waiting time. Only thing you can and should do, is to stay in line and wait your turn.

[Kieran3]

Hi @SanaS9292578603 

As others have mentioned, there is a massive demand and lack of PDIs available. I received mine today after waiting just over 3 weeks so hopefully you don't have much longer to wait 🙂

Edit: please see ServiceNow’s announcement that they’re reclaiming a lot of PDI’s to help this 

https://www.servicenow.com/community/developer-blog/keeping-pdis-available-for-active-builders-upcom...

[Tanushree Maiti]

Hi @SanaS9292578603 

Many community member now-a-days facing this issue.

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.