Unable to assign new PDI after previous PDI (dev396323) was reclaimed

[VachanaS]

Hello Team,

I am unable to request a new Personal Developer Instance (PDI).

My details are:

• Developer account email: vachanasp94@gmail.com

• Previous PDI: dev396323

• I created the PDI during the first week of May 2026.

• I later received an inactivity warning email stating that the PDI would be reclaimed.

• The PDI is no longer visible in my Developer Portal.

• The portal now shows "Request your instance".

• Whenever I try to request a new PDI, I receive the error message: "Unable to assign instance".

I have already:

• Logged in using the correct developer account.

• Tried requesting the latest release.

• Tried multiple times from different sessions.

Could you please verify whether there is any issue with my account or if there is a PDI allocation problem preventing a new instance from being assigned?

Thank you for your help.

[Dr Atul G- LNG]

Hi  

Please request a new PDI, 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[Ehab Pilloor]

Hi @VachanaS, 

Try to request for Yokohama or Zurich version and later upgrade to Australia version.

Regards,

Ehab Pilloor