PDI Issue

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Vikas2R
Tera Contributor

‎05-18-2025 10:45 PM

Hi everyone,

I’m currently experiencing an issue with my ServiceNow Personal Developer Instance (PDI). I’m unable to access it, and I’ve tried the usual steps like clearing my browser cache, trying different browsers, and checking the instance status on the developer portal. Its showing under maintenance. 

If anyone has faced a similar issue or has suggestions on how to resolve this, I’d really appreciate your help. 

Thank you

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-19-2025 10:23 AM

Hi @Vikas2R 

 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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UTUB
Tera Contributor
In response to UTUB

‎05-23-2025 05:55 AM

Just wanted to post an update that this morning my PDI was able to be woken from its slumber and I was able to get back into it. All the data remained even though it was past the number of days where an instance will be released if I didn't wake it. Thank you to the ServiceNow team responsible for restoring access. 🙏

UTUB_0-1748004859323.png

 

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BrunoPer
Tera Contributor

‎06-04-2025 02:07 AM

Looks like the PDIs are back!

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