PDI Issue

[SanaS9292578603]

Hi everyone,

I need some help regarding my ServiceNow Personal Developer Instance (PDI).

It has been around 20 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update or progress.

Has anyone else faced this issue recently? Is there anything I can do to speed up the process or get my PDI assigned? Shall I leave the waitlist and try again?

Any help or guidance would be greatly appreciated.

Thank you.

[Dr Atul G- LNG]

Hi @SanaS9292578603 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

Latest update: I heard from community members that PDIs are now being provisioned more easily and quickly. You may try cancelling the current waitlist request and submitting a new request again.