PDI Issue
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3 weeks ago
Hi everyone,
I need some help regarding my ServiceNow Personal Developer Instance (PDI).
It has been around 20 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update or progress.
Has anyone else faced this issue recently? Is there anything I can do to speed up the process or get my PDI assigned? Shall I leave the waitlist and try again?
Any help or guidance would be greatly appreciated.
Thank you.
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3 weeks ago
Yes this seems to be happening recently. Whether you request a Xanadu, Zurich or Australia PDI, it usually goes into the waitlist. I received my requested PDI after 24 days so don’t worry you should get yours too. Just be patient.
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3 weeks ago
Hello @SanaS9292578603 ,
I understand your concern, my PDI was offline for around 4–5 days at a stretch, and at times even when it came back it was running quite slow. From what I’ve seen, if the instance is showing as available, the best approach is to keep checking and trying every day. Usually it does come back online eventually, though the wait can be frustrating.
Note: I have recently seen an increased number of community posts regarding PDI waitlists. This suggests the issue may be related to ServiceNow's infrastructure capacity or instance availability on their side. In such cases, users must wait until additional resources become available and an instance is assigned.
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