PDI Just went offline
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09-15-2026 10:47 PM
Hi All,
I just came back from lunch and fond my PDI 502 Bad Gateway. I changed my admin password this morning but everything has been fine up to now.
https://dev441222.service-now.com/
I see there was an issue earlier this week but again, everything has been fine up to now. I'm hoping to demo some solutions soon so would really like to get this back, hopefully intact?
Kind Regards
Scott
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09-17-2026 09:37 AM
You can perform dev work in a private (or even a global) scoped application, and then connect that app to GitHub.
This is the best way to keep your dev work backed up.
When you lose a PDI, you can then just reconnect your new instance to the git repos and import your dev work again.
Alternatively, just export your update sets, and reimport them later.
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2 weeks ago
Hi @sransomstud
By “back up from PDI,” I meant saving the work to an Update Set and then exporting it as an XML file.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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09-16-2026 11:19 PM
Hello @sransomstud ,
I have seen the same behavior. As soon as I open my PDI.
I'd recommend waiting 1–2 hours and trying again. If it's still stuck, raise an issue through the Developer Portal Support, as the instance may require intervention from the ServiceNow team.
If my response helped mark as helpful and accept the solution.
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09-17-2026 08:54 AM
Hi all
i waited two days and still not comming up. I tried to install an plugin with the hope it will wake up but nada 😞
