PDI not working

[geethikapat]

My PDI has not been working for the past 3 days. Could someone please assist in resolving the issue?

[Dr Atul G- LNG · Accepted solution]

Hi @geethikapat 

Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[geethikapat]

HI @Dr Atul G- LNG ,Can we use the old PDI mailid which is released for creating new PDI Insstance?

[Dr Atul G- LNG]

Yes, your account on the developer site is still using the same email ID. You just need to log in and request a new PDI. @geethikapat 

[ChinmayB]

Same for me.
Later I've created another instance, but it's now prompting me again to request new instance and join the waitlist.