PDI Status is showing Offline - due to scheduled infrastructure maintenance.

[Jotheesh]

My ServiceNow Personal Developer Instance (PDI) has been showing the following message for the past 5 days:

"Your PDI is temporarily inaccessible for scheduled infrastructure maintenance. It'll be back online soon."

I understand that PDIs may occasionally undergo maintenance, but the instance has remained unavailable for several days now.

I have already tried accessing the instance multiple times over the last few days, but the message remains unchanged.

Any guidance or suggestions would be greatly appreciated.

Thank you.

[Dr Atul - LNG]

Hi @Jotheesh 

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:

• Wait for maintenance to complete and your instance to become available again.

• Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.

[Tanushree Maiti]

Hi @Jotheesh 

Backend maintenance is currently in progress in your PDI, and your instance will be up and running once the maintenance is completed.Wait for the instance till it is up if you do not have any urgent work .

As mentioned in the Community Admin’s response in the : PDI offline  thread, the team is proactively coordinating with the PDI team to resolve the issue as soon as possible, given that direct support for PDI is not available.

If you have urgent work, in that case , you can leverage using  related Lab instance  Else Release your instance and request for new (Australia).