PDI stuck on “Refreshing Instance...” with maintenance banner

VaitheeswarT
Kilo Contributor

56m ago

My PDI dev406128 shows the banner “Your PDI is temporarily unavailable due to infrastructure maintenance” and the status has been “Refreshing Instance...” since [date/time]. The Refresh and Manage my instance buttons are disabled. Release: Australia. Has anyone seen this, and how long did it take to recover? 

VaitheeswarT_0-1793006098986.png

 

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Kh_Samyak
Administrator

41m ago

Hi @VaitheeswarT,

 

Thanks for reporting this, and sorry for the trouble. We checked with the PDI team. New software installations across the PDI infrastructure have temporarily taken several PDIs offline, which is likely why your instance is stuck on “Refreshing Instance…”. The affected instances will remain unavailable until the installations are complete.

 

Thanks for your patience in the meantime.

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