PDI : The instance is offline.Please check again in a few minutes

Varsha Damodar
Mega Expert

Hi ,

My personal Instance is showing offline for a longer time. How to solve this?

Tried multiple time since morning but no luck.

It showing below message 

"The instance is offline. Please check again in a few minutes"

 

 

Regards,

Varsha Damodar

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @Varsha Damodar 

 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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5 REPLIES 5

Ahmed Heasat
Tera Contributor

Hi Varsha,

Did you get the instance back?