PDI went offline - not able to login

Suriyakumar
Tera Contributor

Hi there,

 

I'm not able to login to my PDI, could someone help me on this? 

 

Regards

Suriyakumar

5 REPLIES 5

Dr Atul - LNG
Tera Patron

Hi @Suriyakumar 

 

SN reply

 

We have some clarification from the PDI team now. New software installations across the PDI server infrastructure have temporarily caused several instances to go offline. The affected PDIs will remain unavailable until the installations are complete. Thanks for your patience in the meantime!!!

 

 

cc: @kh_safal  @Kh_Samyak 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

My PDI is also down from last 6hrs.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Aditya_hublikar
Giga Sage

Hello @Suriyakumar ,

 

My instance also went to offline but after some duration , it get back to online .At this moment you can only keep patience . If you need pdi urgently for working you can request new one .

 

Also refer this admin post regarding PDI offline 

Aditya_hublikar_0-1793204463073.png

 

 

Aditya_hublikar_1-1793204524900.png

 

 

https://www.servicenow.com/community/developer-forum/pdi-dev443121-offline-502-snow-adc-no-wake-opti...

https://www.servicenow.com/community/developer-forum/my-developer-instance-is-offline/m-p/3614836/hi...

 

If this helps you then mar it as helpful and accept as solution .

Regards,

Aditya

PDI dev310163 remains Offline. Its URL returns “502 Bad Gateway / snow_adc.” Manage my Instance shows Refresh but no Wake Instance button. Repeated refreshes have not helped.