I'll try to explain the situation as best as I can. Using a server provisioning request form we are getting ci data and we are manually populating it into cmdb. When discovery is being run the next day, it is overwriting another retired CIs record with the newly identified server's data while leaving the manually added ci record untouched.
Possible action:-
Adding a inclusion rule to prevent discovery from modifying retired/non operational. But I've heard this not so viable as it might cause future issues
I removed some unique identifiers in retired ci but discovery was still able to overwrite it with the manually added ci's data. Also, discovery is identifying two device IPs. One ip is the retired ci Ip and the other one is newly added one. Expected behavior here is discovery should either create a new record or overwrite the matching second ci which was manually added.
Any advice is highly appreciated
