Peoplesoft integration or Workday integration with HRSD integration

Rajveer
Tera Expert

‎07-04-2023 12:15 AM

Hello Experts 

 

Could you help me to implement or steps for end to end Peoplesoft integration or Workday integration with HRSD integration

 

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Riya Verma
Kilo Sage
Kilo Sage

‎07-04-2023 03:03 AM

Hi @Rajveer ,

Hope you are doing great.

Below are the high-level steps to implement an end-to-end integration with either PeopleSoft or Workday:

  1. Understand the specific integration requirements, such as the data to be synchronized, the frequency of synchronization, and any specific business rules or mappings.

  2. Determine the integration approach and architecture that best suits your organization's needs. This may involve choosing between direct API-based integration, middleware solutions, or custom-built connectors.

  3. Establish secure authentication and authorization mechanisms between ServiceNow and the external system (PeopleSoft or Workday). This may involve configuring OAuth, SAML, or other relevant protocols.

  4. Define the mapping between the data fields in ServiceNow's HRSD module and the corresponding fields in PeopleSoft or Workday. Transformations may be necessary to ensure data compatibility and consistency.

  5. Implement the integration using appropriate techniques and technologies. Leverage ServiceNow's IntegrationHub, RESTful APIs, or scripting capabilities to build the required integration components.

  6. Implement error handling mechanisms to capture and handle integration failures gracefully. Ensure that error logs and notifications are generated for quick troubleshooting and resolution.

  7. Perform rigorous testing to verify the accuracy and reliability of the integration. 

  8. Deploy the integration solution to the production environment. Set up monitoring and alerting mechanisms to proactively identify any issues and ensure continuous integration operation.

  9. Regularly review and maintain the integration solution to accommodate changes in the systems, such as updates to APIs or changes in business requirements. Enhancements can be made based on feedback and evolving business needs.

For more understanding please go through below link provided by servicenow:

https://docs.servicenow.com/en-US/bundle/utah-employee-service-management/page/product/human-resourc...

 

You tube video : https://www.youtube.com/watch?v=S94zIJd2ilQ

 

 
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Regards,
Riya Verma
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