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Personal Developer Instance Admin Access

AjD1
Tera Contributor

I am VERY new to ServiceNow and have just started to get myself familiar with the platform. I created a ServiceNow Developer account, requested and received a Personal Developer Instance (PDI). I logged into the instance, it asked me some questions and then funneled me to AppEngine Studio (AES). I started creating an app and looking for learning resources. Then I noticed that I am stuck in AES. If I try to get to the main PDI Admin area, I get immediately redirected back to AES. Did I do something wrong? Is there a reason I appear to be 'stuck' in AES? Do I have to complete something in AES in order to get into the full admin area of PDI?

I noticed that the credentials I was given have a username of 'aes.creator' and that my login appears to be 'Creator User'. Did I do something in the creation of the Developer account that somehow pigeon-holed me into the AES environment?

Any help would be appreciated. Thanks!

1 ACCEPTED SOLUTION

Kasi Ramanathan
Kilo Guru

hi @AjD 

Login to https://developer.servicenow.com/dev.do

Click on the icon as highlighted below.

find_real_file.png

Check for the user role to be admin. If not click on "Change User Role"

find_real_file.png

Select admin and click on Change User Role.

find_real_file.png

View solution in original post

10 REPLIES 10

Please go to your profile and check if you have admin role under the roles tab

Yousaf_0-1668025170198.png

You might need to change the view from here to default view to see roles tab

Yousaf_1-1668025270112.png

 

 

and this message Number of rows removed from this list by Security constraints: 20" is because there is an ACL on your table which restrict viewing of those records

Mark Correct and Helpful if it helps. I think you can select multiple as correct so it will not effect the other answer hopefully


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