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‎07-11-2021 06:17 PM
I am VERY new to ServiceNow and have just started to get myself familiar with the platform. I created a ServiceNow Developer account, requested and received a Personal Developer Instance (PDI). I logged into the instance, it asked me some questions and then funneled me to AppEngine Studio (AES). I started creating an app and looking for learning resources. Then I noticed that I am stuck in AES. If I try to get to the main PDI Admin area, I get immediately redirected back to AES. Did I do something wrong? Is there a reason I appear to be 'stuck' in AES? Do I have to complete something in AES in order to get into the full admin area of PDI?
I noticed that the credentials I was given have a username of 'aes.creator' and that my login appears to be 'Creator User'. Did I do something in the creation of the Developer account that somehow pigeon-holed me into the AES environment?
Any help would be appreciated. Thanks!
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Personal Developer Instance

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‎07-11-2021 07:52 PM
hi
Login to https://developer.servicenow.com/dev.do
Click on the icon as highlighted below.
Check for the user role to be admin. If not click on "Change User Role"
Select admin and click on Change User Role.

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‎11-09-2022 12:22 PM
Please go to your profile and check if you have admin role under the roles tab
You might need to change the view from here to default view to see roles tab
and this message Number of rows removed from this list by Security constraints: 20" is because there is an ACL on your table which restrict viewing of those records
Mark Correct and Helpful if it helps. I think you can select multiple as correct so it will not effect the other answer hopefully
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