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Ping external IP address from ServiceNow Agent App PDI and collect the response

Ankita Gupte
Kilo Sage

‎11-06-2023 10:29 PM

Hi Expert,

 

I want to configure ping command from where I can Ping external IP address from ServiceNow Agent App PDI and collect the response. Is it possible in ServiceNow PDI? If yes, please advice how can I achieve this.

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Gurpreet07
Mega Sage

‎11-06-2023 11:22 PM

Hi Ankita,

In the classic workflows we have PowerShell activities that enables us to run PowerShell on midserver. I am not sure if there's something similar in flow designer. So powershell can be used to ping server. There's smoothing called 'PowerShell connector methods' in Servicenow RPA but i have no idea if that will solve your problem or now. Anyways you need to look for a way to run PowerShell from servicenow.

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